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FixTheMusic Musician Help

How FixTheMusic works

The big picture: what happens from a client enquiry to money in your account, and who does what. New here? Start with Joining FixTheMusic, then keep this page as your map.

The life of a booking

Section titled “The life of a booking”
  1. A client browses fixthemusic.com and sends an enquiry — to you directly or to a shortlist we curate
  2. You quote (see Enquiries, quotes & bookings) — your quote includes our commission; you receive your fee minus 18%
  3. Client accepts and pays the deposit → booking confirmed, contract issued
  4. You agree timings and song choices with the client (see Gig day & logistics)
  5. Client pays the remainder before or on the event day — through FTM, by bank transfer, or cash to you, depending on the booking
  6. We pay your fee minus commission; the client is asked to review you (see Payments & invoicing, Reviews)

Who does what

Section titled “Who does what”
Handles
You Reply to enquiries, quote, agree timings with the client, perform, keep us in the loop on changes
Us Route enquiries, chase clients, contracts and invoices, collect payments, pay you, build and update your profile, chase reviews
The client Pays deposits and balances, agrees the schedule and music with you directly

Key terms

Section titled “Key terms”
Term Meaning
Enquiry A client’s request for your availability/price for a date
Short-code The [abc123] tag in enquiry subjects — keep it in replies so threads stay connected
Quote Your price for the event, commission included (the client sees it as the total)
Deposit Client’s first payment that secures the date (35% by default)
Remainder The rest, due before/on the event day — paid through FTM, by bank transfer, or in cash, depending on the booking
Commission Our fee on confirmed bookings (typically 18%), deducted from your payout
Musician dashboard musicians.fixthemusic.com — your messages, quotes, bookings, files and payment status
Payment link A link you create in the dashboard so a client can pay a deposit or balance

What we handle for you

Section titled “What we handle for you”

Profile building and updates, client chasing, contracts and invoices, payment collection. Anything outside the dashboard: email hello@fixthemusic.com and keep the short-code in the subject.

Guides from the team

Section titled “Guides from the team”